(This column originally appeared in The Guardian) A mysterious person leaving miniature ducks around the office. An employee who eats the food at a potluck lunch…
Gene MarksAugust 4, 2024
This article originally appeared in Forbes) A press release from a CRM company called Evergent caught my eye this week. The company announced the release…
Gene MarksApril 22, 2022
(This post originally appeared on Forbes) Here are five things in technology that happened this past week and how they affect your business. Did you…
Gene MarksJuly 5, 2020
(This post originally appeared on Forbes) One man’s poison is another man’s medicine. Necessity is the mother of invention. You’ve heard this and it’s (more…)
Gene MarksApril 2, 2020
(This post originally appeared on Forbes) Here are five things in technology that happened this past week and how they affect your business. Did you…
Gene MarksFebruary 18, 2020
(This post originally appeared on Forbes) There was once a time when people were saying that e-mails were soon to be "dead" and that texts,…
Gene MarksFebruary 7, 2020
(This post originally appeared on Forbes) When I speak to people who are looking for a new customer relationship management system (more…)
Gene MarksJanuary 24, 2020
(This post originally appeared on Forbes) We've been hearing a lot about artificial intelligence - AI - particularly when it comes to customer (more…)
Gene MarksDecember 9, 2019
(This post originally appeared on Forbes) When you think of retail technology a few well-known names come to mind: Amazon. Shopify. PayPal. Square. But what about…
Gene MarksOctober 2, 2019