(This column originally appeared in Forbes) Earlier this month Salesforce, the undisputed leading customer relationship management software provider in the world, announced that it was…
Gene MarksJanuary 19, 2023
(This article originally appeared on Forbes) When a survey is sent to you, do you normally complete it? I admit I rarely do. I know…
Gene MarksAugust 24, 2021
(This article originally appeared on Forbes) I was having a conversation with a friend the other day about analytics. He works for a healthcare analytics…
Gene MarksAugust 12, 2021
(This article originally appeared on Forbes) Ever heard of the "metaverse?" It's coming. And if you're using or implementing a CRM (more…)
Gene MarksAugust 2, 2021
(This article originally appeared on Forbes) I'm proud to be a certified public accountant. My profession is highly regarded. (more…)
Gene MarksJuly 15, 2021
(This article originally appeared in Forbes) My company implements both Salesforce and Zoho CRM, among a few other customer (more…)
Gene MarksJuly 5, 2021
(This article originally appeared in Forbes) Customer Relationship Management systems, despite what all the vendors (more…)
Gene MarksJune 21, 2021
(This post originally appeared on Forbes) Will Microsoft Dynamics exist five years from now? I don't think it will. (more…)
Gene MarksMarch 4, 2021
(This post originally appeared on Forbes) People are not happy with their CRM systems. (more…)
Gene MarksFebruary 19, 2021