(This column originally appeared in Forbes) Google has quietly added a feature to its Business Profile listings that can give any business, regardless of their…
Gene MarksJuly 28, 2022
(This article originally appeared in Forbes) Did you know that Amazon has a customer relationship management system for sale? It does. It’s called Amazon Connect.…
Gene MarksJuly 1, 2022
(This article originally appeared in Forbes) Too much of a good thing? In Microsoft’s case, yes. The software giant makes…well…software. Lots and lots of it.…
Gene MarksJune 24, 2022
(This article originally appeared in Forbes) I ran across a research report recently that provides data on the “Mac CRM Software Market.” It got my…
Gene MarksJune 9, 2022
(This article originally appeared in Forbes) Another year, another CRM buzz-phrase. Every few years the customer relationship management industry seems to come up with buzz…
Gene MarksMay 24, 2022
(This article originally appeared in Forbes) There exists a customer relationship management application called Rinsed. It’s aptly named. Rinsed is a CRM for car wash…
Gene MarksMay 9, 2022
This article originally appeared in Forbes) A press release from a CRM company called Evergent caught my eye this week. The company announced the release…
Gene MarksApril 22, 2022
(This article originally appeared in Forbes) There’s no need to tell you that prices are up and inflation is high. You read the news. You…
Gene MarksApril 7, 2022
(This article originally appeared in Forbes) Paul Greenberg is a well-known author and expert on customer relationship management systems. He’s also the founder and Managing…
Gene MarksMarch 10, 2022